After many phone conversations with Connect2family I finally got connected to a lady service rep whose nice and delightful manner willingly transferred my call to a gentleman who in charged of Australia and North America markets. He informed me the market in Australia has been well developed to over 1000 agents/locations where only have around 400K Vietnamese, a few million Indians along with other "major" minor ethnic communities scattered all over Australia since 2010. Since the end of 2011, they have explored North America specifically United States' markets. This market has huge potential financially where more than a 1 million Vietnamese American and a few million Indian American are of residence. In such a few short months since the end of 2011 to March 2012, they have been establishing more than 50 service locations in the West Coast specifically in California and continuing to expand further. The next wave of expansion comes April and May where each time there will be at least 50 -100 service locations established in the West Coast. Their business strategies are aiming not only the huge remittance market among the minor communities such as Vietnamese and Indian but also aggressively expanding further to other ethnicity such as Mexican and others.
My personal assessment, this company has huge potential growth financially based on their utmost decisive strategies in picking and choosing their potential geographical locations and markets. Their strategies in exceptional customer service along with fast, reliable and low service cost are of one of the many strategies that this company have been applied that will overtake their main competitors in Western Union, etc.., in a foreseeable years to come. Their strategies will enable them to run from a $500Mil company to become another entity of AMEX exchange in a few years. If you are from the West Coast, look out for their commercial ads to be run sometime on some main TV Networks locally.
I hope there's some good news from Mr.Vincent soon.
I'm not a financial advisor. All of my posts are for entertainment purposes only and based on my opinion. Please do not buy based on my recommendations, do you own DD.