Any idea what happened to the Nov 21 date for Acer contract. Can a company just claim that a contract is on the stage without anything?. I tried contacting acer investor relations and emamba CEO but couldn't get through.
eMamba Reduce Costs Through Operational Efficiency
To remain competitive, companies must constantly challenge themselves to improve operational efficiency. They need business solutions that will help them respond quickly to changes in the marketplace, control costs, meet consistent quality standards and make smart business decisions. A holistic, integrated approach to key processes is needed across and beyond your operation. An integrated software solution will automate processes throughout your company to reduce waste and steamline costs. Automating business processes frees up resources for the functions that contribute to your bottom line. Outsourcing non-core business activities to third-party specialists is an option chosen by many companies looking to reduce their overhead while also seamlessly providing industry-best services to their customers. Choosing a single-source technology solution increases business agility, improves efficiency, and improves customer relationships, giving your company the competitive edge needed for business success. Integrated, proven business software offerings such as that from eMamba are easily adapted to the individual needs of your company. Total Solution Package Emamba has drawn on its expertise in technology, customer-support and supply chain activities to build an unmatched technology platform that incorporates high-quality customer experience every step of the way. This is eMamba’s Total Solution Package. The Total Solution Package is an integrated single-source software system that links all after-sales and supply chain services, including: • Inbound and outbound customer contact information • Call center functions • Warranty and repair services • Returns management • Parts procurement • Warehouse management • Third-party logistics. Having eMamba on your team enables you to concentrate on and grow your core businesses, while our professional operators and technicians handle your back office, customer service and supply chain needs. Significantly, there are added costs or resources required for you to handle those functions in-house. You can streamline your operation and reduce overhead and yet still offer exceptional customer care and repair services and have the warehouse and shipping capacities you require when you need them. Because eMamba’s Total Solution Package is a single, centralized software solution, it seamlessly connects all customer contact points and supply chain activities end-to-end, reducing errors and increasing efficiency. Everything is tracked and documented online so you can monitor each process in real time. eMamba inc. 26895 Aliso Creek Road Suite B123, Aliso Viejo CA 92656, USA t 206.350.7947 f 206.350.7947 w emamba.com When a new customer order is entered into the system, all departments are instantly notified to ensure that fulfillment can be made with the required products and parts, facilities and resources required to ensure on-time delivery. Think of eMamba as your strategic advantage. We enhance your productivity and increase your profitability. eMamba’s Total Solution Package delivers complete customer support, call center and supply chain solutions at the lowest total cost to clients by leveraging our engineering, systems design and consulting expertise. Automate and Integrate Processes Reduce the manual effort required in the management of processes and staffing. eMamba can help your company evolve from inefficient, error-prone, and inconsistent manual workflows to integrated, singlesource solutions supported by leading-edge technology. The result is an improved customer experience, greater customer loyalty and satisfaction and reduced errors. Eliminate Duplication and Errors, Improve Customer Service • eMamba’s Total Solution Package enables you to leverage business information based on a central, single source. It gives you access to timely and coherent business information, and reduces waste, errors, and customer complaints. • With up-to-the-minute tracking and status of each process, you will gain insight into customer buying patterns and be able to consistently meet customer expectations. • Eliminate Information Disconnects and Dropped Calls • Resolve information flow disconnects by integrating the flow of data within the company and with external partners. • Establish end-to-end workflows that speed up customer service and repair, time to market and distribution. Improve Resource Management – Outsource • Optimize resource utilization with the right assets, the right people and equipment in the right place at the right time. • Avoid over- or under-staffing, over- or under-stocking, or costly idle time. • Minimize inventory volumes. • Accelerate inventory turnover. • Reduce capital lockup and warehousing costs. Increase Flexibility • Adapt business workflows to respond to changes in the business environment and market requirements. • Prepare for the unexpected. eMamba inc. 26895 Aliso Creek Road Suite B123, Aliso Viejo CA 92656, USA t 206.350.7947 f 206.350.7947 w emamba.com Enhance Responsiveness • Build customer- and supplier-centric processes to quickly respond to changing needs. • Enhance customer retention and trust. • Establish value-added services like a single point of contact for issues. Intensify Collaboration • Tap into collaborative business models that integrate suppliers, partners, and customers to deliver on expectations along the entire value chain. • Greater cost-effectiveness and extended business reach. Outsource • Outsource tasks that are not part of core competencies. • Become more productive and responsive, reduce internal effort and costs. • Improve the quality of processes, goods, and services. • Optimize the customer experience. • Adapt to changes in the market. • Build lasting relationships with customers. • Get to market quickly. Benefits of a Comprehensive, Integrated Single-Source Solution • It streamlines operations • Ensures speed, flexibility, and responsiveness as a company grows • Improves operational efficiency • Improve customer service • Sharing of the same consistent master data prevents errors and accelerates business processes • Helps to speed up order fulfillment by considerable margins • Through one consistent interface, instantly access information and status of processes • Fast access to accurate, consistent, and to-the-point information.
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