When I complained to 2 different Ameritrade reps about GVRP rather loudly they offered me 5 free trades (I guess to shut me up). I called the next day just to check and I was told that the person who gave me 5 had exceeded his authority and I would only get 3. I just found that so funny for some reason I couldn't even get angry. I wonder if he was severely reprimanded for trying to juice the company out of the extra 2 trades? LOL