We know the company did read the boards, Brian certainly did, which he did advise William on, plus we have Natalia that is there to do whatever with the facebook page, which so far is nothing. What else is her purpose, I need to call and find out?
They have the facebook page and they could easily answer questions on there. That would seem to stop a lot of the repeat questions, they can easily set up a Q & A type tab on the page like the other ones where sharebuilders can look for FAQ's or other answers.
They havent even added the new PR's to the news tab, though I have given instructions on how to do it in detail since I had a major part in creating that content on the orgional page before the hostile takover. The facebook page could be used for so much good yet it sits stagnant for the most part. Which i find frustrating.