nemo..."from my company"....maybe you are using the wrong address or your emails are looking like spam or something...I haven't had any trouble getting responses to emails or calls and it sounds like others have also heard back.
Last I checked things are a work in progress so patience might be a good vow to take this weekend.....and then light a candle that it will be rewarded!
Meanwhile I'm having trouble with the 'Easter Bunny and the hidden eggs/Easter Egg' thing...When I was little I had a bunny and I don't remember it ever laying an egg - so what's this all about? Been working on it for years now and still no answer.....