The always-dynamic Steve Browne from Raving Consulting returns in 2011 with an innovative new customer service workshop as part of the BingoWorld program. Sellin' Paper and Callin' Balls this year explores Conflict Management and Customer Recovery, or Dealing with Hotheads, Squeaky Wheels, and Plain Old Mean Nasty People!
Bingo University
The fifth annual Bingo University is an all-new workshop focusing on promotions for the bingo industry. This three-hour, three-session, hands-on learning experience in a classroom-style environment has the goal or providing you the tools needed to maximize the potential of your bingo hall and to create the most successful bingo operation possible. Attendees will be issued workbooks and encouraged to interact with instructors and moderators. A graduation certificate will be presented to those attending all three sessions.
Bingo Facts
* Bingo is popular around the world in all forms, including paper and electronic games played in traditional bingo halls, charitable gaming locations, and via the Internet. * There is particularly rapid growth in Mexico and in Latin American markets, where electronic bingo has become the casino game of choice, especially when more traditional casino products are not authorized. * In the United States, charitable bingo is played in 49 states, and estimated wagering exceeds $3 billion annually. * Native American casinos in some 30 states offer high-stakes bingo and Class II bingo video gaming machines. * In Canada, charitable bingo is played in every Canadian province and territory, and electronic linked bingo is providing a model for growth for other countries.
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