Long - That is the WRONG TACT to take. After reading what You said to Parent, I am surprised He did not give You worse. He can't change what is going on, and is obviouslly under a lot of pressure. I do not think Your badgering and chiding Him is going to help any of us, as He may lump Your Email mentally with the People who Email responsible, and not be so willing to respond. More Flies with Sugar than Vinegar. I would have gone off on You a lot worse were You to initmate me as "criminal" - What were You thinking????