A most enjoyable post. To see how the situation degenerated into "screw you" was most enlightening. It illustrates the true motives and ultimate results of big corp's service departments.
"We here to serve you, just don't push us!"
You should hire yourself out as a private ombudsperson.
The back and forth clearly favored your position, even though they possessed the hammer.
News 
Market Data 
Discover 
AI
