What do you do if you buy into one and crashes? I have been known to sell 20 seconds after buying if it goes down! Lol…
I would be calling them up and asking them why this is if it were me! I use E*TRADE because they give me everything I have ever asked for including free level 2. I might pay a little more per trade than others but for real service you pay for it and when there’s a problem if they can’t fix it they will give me all my money back and I don’t know of any other firm willing to do that.