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monda2frida

02/22/11 9:20 AM

#276 RE: kje1686 #275

great, let us know what you find out

monda2frida

02/22/11 9:22 AM

#277 RE: kje1686 #275

this also caught my eye(social media-can CGSO somehow get involved w/ the facebooks, twitters, etc?):
Question: Are you training agents to be your social network ambassadors? Who is responding to Tweets and other postings about your company?