When you call etrade ask to talk to Eric from coroperate. He was very helpful called me back multiple times and has done extra research into these issues we are facing.
The trick is don't talk to anyone that isn't from the corporate line because you will get 5 different answers about this issue we have.
GL, I am finding it puzzling that these brokers who we give our business to because they are supposed to be the experts don't seem to know their defecation portals from a hole in the ground.