Replies to post #1866 on IH/ADVFN Market Data Tools Q&A

[ADVFN Support [Erwin] (former)]

This should solve the problem that MAC users sometimes get if they have clicked 'deny access' for the ADVFN certificate. If they have done that, it will stop streaming from working. The fix works with MAC OS 10.4 or later:

#Step 1
Log on to your computer with an administrative account.

#Step 2
Navigate to the "Utilities" folder in the "Applications" section of the Mac hard drive.

#Step 3
Double-click on the "Keychain Access" icon to open the certificate application.

#Step 4
Select "Certificates" from the list of categories in the lower left corner of the window.

#Step 5
Click on the 'ADVFN' certificate

#Step 6
Go to "Edit" in the top menu bar and select "Delete." Click "Delete" to confirm the decision.