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09/23/10 10:02 AM

#158 RE: BSWB #157

YuMe™ Climate Control Bed

The YuMe™ bed, exclusively at Mattress Firm, is a revolutionary sleep system that heats and cools, helping you sleep better and more comfortable. YuMe™ is the result of combining proven, reliable technology with premium luxury bedding.

* 11" Pre-Conditioned Support Core
* 1" Premium Coconut Foam
* Removable, Replaceable Cover
* Antimicrobial Treatment of Foams and Fabrics
* Four Thermoelectric Heating & Cooling Elements
* Comes With a 10 Year Warranty




http://www.yumebed.com


FAQ
How Does Temperature Affect My Sleep?

Experts agree the temperature of your sleeping area and how comfortable you feel in it affect how well and how long you sleep. Why? "When you go to sleep, your set point for body temperature -- the temperature your brain is trying to achieve -- goes down," says H. Craig Heller, PhD, professor of biology at Stanford University, who wrote a chapter on temperature and sleep for a medical textbook. "Think of it as the internal thermostat. If it's too cold or too hot, the body struggles to achieve this set point."

A mild drop in body temperature induces sleep. Generally, Heller says, "If you are in a cooler [rather than too-warm] room, it is easier for that to happen." Ralph Downey III, PhD, chief of sleep medicine at Loma Linda University says, “If the room becomes uncomfortably hot or cold, you are more likely to wake up”.

What is the Best Temperature for Sleeping?

Recommending a specific temperature is difficult because what is comfortable for one person isn't for another. While a typical recommendation is to keep the room between 65° and 72°F, it is advised to set the temperature at what is most comfortable for you.

Experts from the American Academy of Sleep Medicine, advise people to think of a bedroom as a cave: It should be cool, quiet, and dark. (Bats follow this logic and are champion sleepers, getting in 16 hours a day.)

What are the Care Instructions for My Removable Mattress Cover?

The cover included with YuMe is unique in that it can be removed and replaced if signs of “wear and tear” become apparent. The materials used in both the cover and your mattress have been selected to minimize the occurrence of contaminants such as mold, mildew and bacteria growth. Simply contact your nearest Mattress Firm location for additional information on obtaining a replacement cover.

While it is not advised or covered directly by warranty, the cover can be laundered in your household washing machine. Do not attempt to dry clean the mattress cover.

After removing the mattress cover and before placing it in a washing machine, take care to re-zip the cover to avoid damage to the cover while being washed. Wash in mild detergent and dry on low setting. Be sure the cover is completely dry before reinstalling it on the mattress.

How Much Energy Does the YuMe use?

YuMe™ uses 220 watts of power at its highest level of function, which is the equivalent of that used by two 110 watt nightstand lamps.

Does YuMe™ make any noise?

YuMe™ uses an innovative system of delivering conditioned air to the surface of the bed for personalized comfort. Custom fans installed in the bed have been designed to maximize air flow and minimize noise for optimum performance.

You may experience the white noise of the fans as you operate the heat/cool function of the bed and adjust the settings. There is also a cooling fan in the main control unit which will remain running while the bed is operating.

Location Environment: The level of sound experienced during the heat/cool operation is directly related to the location environment. For example, when a bed is located on a hardwood floor, the sound created by the fans may be amplified. To minimize the overall sound level, place a piece of carpet or other sound absorbing material directly under the bed to help reduce the noise level.

What is the Warranty/Return Policy of My Product?

Full One Year Warranty
YuMe™ is warranted against defects in the workmanship or materials for a period of one (1) year. During this first year after the warranty, Mattress Firm will repair or replace any defective part of YuMe™, and pay for all authorized labor associated with the repair.

Two Year Limited Warranty
Electronic Components - Mattress Firm will replace any YuMe™ part found to be defective during the second year of ownership. Purchaser shall pay all service fees associated with repair.

Mattress Cover – The customized removable mattress cover is warranted for a period two (2) years against defects in the workmanship or materials.

Ten Year Limited Warranty - Mattress
Excluding components associated with YuMe™, the mattress is covered by a 10-year, non-prorated warranty.

Return Policy
Mattress Firm is confident that you will be happy with the performance of your YuMe™. However, if after sleeping on it for up to a 100 day period, you decide to return the bed, please contact Customer Service before moving or disassembling your bed. Simply call the customer service desk within 100 days of the initial delivery for reimbursement of the full purchase price, less the initial shipping fees. You will be responsible for the cost of return shipping.

Additional Terms and Conditions
The warranty does not cover conditions arising from normal wear and tear of the bed; damage from tampering with any component or opening the electronic enclosures, or misuse of the product in a manner inconsistent with the operation and maintenance procedures outlined in the manual; repair or replacement of heat/cooled bed parts by an unauthorized person; damage from dry cleaning; Acts of God, such as but not limited to lightning damage.

If I have a Problem or Question, Who Do I Call?

1-888-51-CLIMATE is the service number for answering any and all questions referencing troubleshooting and electrical components for YuMe™..

1-800-MATTFIRM is the service number applicable for answering any and all questions concerning comfort, craftsmanship, and general inquiry for YuMe™.. You may also contact your local Mattress Firm location to address these areas.

Who makes this product?

Amerigon Incorporated, the leader in micro-climate applications, and Sleep Inc., a luxury mattress manufacturer with over 40 years of experience, have partnered with Mattress Firm to offer the world's first Climate Control Sleep System.

With over 10 years of thermoelectric development and manufacturing experience under their belt, and a highly successful Climate Control Seat system (prominently used in luxury vehicles) already in the market place, it seemed only natural to try and use their technology to help solve a very prevalent sleep issue- insomnia as a result of temperature.

This endeavor resulted in the creation of Amerigon Incorporated, whose single purpose was to bring a climate controlled sleep system to market. Amerigon Incorporated partnered with Mattress Firm, one of North America's largest bedding retailers, and Sleep Inc., a bedding manufacturer with over 40 years of experience, to complete the project.

http://www.yumebed.com/faq.aspx