Replies to post #145051 on The Question and Answer Board (IHUB)

[Cheeky Kid]

Did you call tech support, it's toll free:
800-517-3001

I have it on 2 XP machines, no problems, a LOT of people have it on SI, no problems reported.

You need Microsoft .NET Framework I think version 3.5 on your machine, but Jing will recognize if you don't and install it for you.

I would call tech support, the wait times are very short for Jing support.

[DirkFrazier]

Hi Snook - I'm the product manager for Jing and I saw your post here about your troubles (Google Alerts is a wonderful thing). I'd like to help if I can. Send me a PM through this board or email me at d dot frazier at techsmith dot com and I'll do what I can. Cheers, Dirk