Haven't been there personally but, it's one of those... Virtual Office/Mail Box/Phone Service... places. You can also borrow the shared office for the occasions when clients might want to see an actual physical "real" office.
I have been to the office and there is a young lady at the desk who doesn't want to give much information except by telling you the information that is on the website. There are a bunch of brochures on the bulb but naturally she won't give any information about the retail deal except to say that it is in the works. I live about 5 miles from the office.