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postman

04/19/10 9:59 PM

#1560 RE: biopearl #1559

Hello, Biopearl,

GernTalk is back up. Some areas are under construction, but the Blog is functional.

Here's what Mr. John Galt had to say about the situation...

Technical Issues:


Dear Gern Talk Members,


As you may have noticed, we experienced a technical issue this past week. I want to assure you we are making every effort to return to full capacity shortly. The fixes to the main Gern Talk blog are nearly complete, however, at this time, the forum is still undergoing repairs.


Here is a quick Situation Report:
The technical issue was caused by the web provider where we host our site: WebHost4life. The company is one of the major hosting services on the web hosting over 60,000 domains but from what we understand they recently changed ownership. For reasons still unknown to us, WebHost4Life decided to migrate a mass of websites, including Gern Talk, to a new infrastructure. This migration was a disaster which left both the old servers and new servers non-functional.


We were left last week with no email, no websites, no way to post a note, and no way to access our data in order to set up on another service. We just had to grit our teeth and 'take it' as WebHost4Life blithely unwound the mess they themselves created. For the most part they were completely unresponsive to our appeals for help and there was no perceivable change in the pace of their work from either requests or threats.


Needless to say, we do not recommend WebHost4Life for your webhosting needs.


We are working hard to restore the forum and hope to have it up and running soon.


Our full apologies for the sudden outage Gern Talkers, rest assured we will not let this bump in the road keep us down. We will be back to 100% soon

John Galt