Hi tmcal6. I have watched this message board and the Yahoo one for a while without signing up. I have a policy of never reading message boards for investment advice - I believe that it negatively impacts your trading research. However - reading the posts, I felt compelled to sign up and share my findings today. I reached out to Yvonne Z two months ago for some explanations, and she was very proffessional, and had good answers during a 20 minute phone question and answer session. However, she did not return an e-mail last month, which raised a red flag for me, and prompted me to personally visit EGMI. Boy did I get a shock! The Manager at the UPS store did tell me that they are "actively" picking up their mail.