You are so right. I talked to ETrade securities personnel - they called me. They were miffed that I was constantly emailing negative responses to their customer relationship inquiries regarding my decrease in purchase activity. We had discussions regarding BCIT and they stated they had no control over BCIT stock performance. I basically told them if they were so concerned about their customers, they should be pro-actively helping their customers resolve issues the market has been facing, like BCIT. I just implied they won't because of the potential of exposing their association in the BCIT-like messes. They still refused to respond to their participation of the sell in December 2007, when a global lock was in place, that caused the price of BCIT to fall from .15 to .05.
Class-action lawsuit sounds like the only recourse with the brokers, but they seem to be protected by the arbitration clause everyone signs when you open an account.
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