CBayless, if you included me as complaining let me explain.
I have no personal experiences with others to compare services. Nor do I know how to rank the service. If I rented games I would not be able to even enter into a comparison discussion because BB and Net don't.
That said, let me throw out my very limited experience with movies only and anyone who is in the know can compare further.
I became a subscriber at 2PM Tuesday, on Thursday it showed 3 titles shipped which arrived on Monday. Only 6 days after joining. The titles were my #3, #12, and #13 choices.
As I had made a poor choice on one, I watched one, and sent two back on Tuesday afternoon before last mail pickup at the post office. I sent the third back on Thursday.
Today, also a Tuesday, I see they have shipped 2, my #6 and #11 and if they arrive at the speed of the intial order
on Friday or Saturday, it should mean a 10 or 11 day turnaround. (over a Holiday weekend)
Other info: I'm in St.Louis 306 miles from Franklin and 320 miles from National Fulfillment in Nashville..