Send them to Jim Slim. I have had quicker turn around times with my emails to him than Frank. I think Frank is pretty focused on the products and product launch of Ascend right now.
I get answers in minutes usually. Up on this site is all that info, the email they answer quickly and the numbers verified today by the TA to me and others.
They don't know who is selling Slim, and if they did they couldn't tell you unless it was them, and it's not them.