Thank you Dan for your efforts. Do you know whether the machine being down is a parts availability issue or a financial issue? I'm sure most of us would like to see them up and running.
I've called some of these companies, and sent emails to the rest, asking these two questions:
- Does DNAPrint's lab do the AncestryByDNA testing for your company, does your company do its own testing, or is the testing done somewhere else?
- After we send our samples in, approximately how long do you think it would be, before we get our printed results back?
There were mailer daemon failures for two of the email addresses, so I'll try calling them on Monday.
Here are a couple more results, I've received:
- Caribbean Genetics uses DNAPrint Genomics' lab, to process the tests. Said they have "suspended taking samples until they are back online," and will email me as soon as the lab instrument is back online.
- EarthOrigins™ DNA Ancestry Testing replied to my email "We no longer offer this type of testing. We have replaced it with our proprietary test called Ancestral Origins: http://www.gtldna.com/ancestral-origins-dna-ancestry.html " If they aren't using DNAPrint Genomics' Ancestrally Informative Markers, I wonder how informative that test might (or might not) be. If they are using the markers, I hope they are paying licensing fees to DNAPrint Genomics, avoiding infringement.
I'll keep you all posted. I'm hoping DNA Ancestors isn't the only company doing their own AncestryByDNA test processing, aside from DNAPrint Genomics (which is having lab equipment issues, as previously stated.)