NICU is a hard place to be, but, rest assured the nurses and doctors there are some of the best and most committed I have ever met.
Our prayers are with Anna and her family.
Please make sure they are aware of this free service.
Caringbridge.org
It is a free service where they can set up a website, post pictures and updates where friends and family can check in and offer support. This makes it much much easier for the parents who don't have the time and energy to update everyone one on one.
Rip, This is something you could set up for them in about ten minutes.