You said it and you are right.
Though Rawnoc tried hard to knock me (personally) for my observations posted here a few weeks back, what you're alluding to is what I found on my visit to the Hollywood location.
Compared to other restaurants there, UWink feels under funded, drab, neglected, a little forlorn, under serviced. As I mentioned, there was a labor problem the waiter disclosed when a second drink failed to show: the bar tender had just walked off the job. The place was not busy. There was little demand for bar activity. There must be some pretty lousy management for this to happen mid shift.
I agree that the games were cheesy (Chuck E, please forgive the reference) and certainly not sophistocated. They definitely looked old, tired, childish, basic. Definitely not up to speed.
Monitor looks old fashioned, clunky, sits in the middle of the table distracting from interaction. Should be able to moved by customers who are done with it.
Terminal is smeary with finger grease, unappetizing and perhaps unsanitary, in any event not particularly inviting. A little care could help this.
Restroom was neglected, during a non busy time. It should be clean and attended to, not wet under urinal. May be forgiven if place is pumping - it wasn't.
Staff seemed dispirited, sharing negative info with customers.
And on and on.
Almost feels like they got it up and running with their last gasp. And now it fends for itself, sink or swim.
Needs a bit of a life preserver.
In my humble O.
Hope for a turnaround or buyout or something. Else it's over and out.
Can't imagine what the northern Cal operation's gonna be like.