Hmmm. No link to those quotes? Sounds like total B.S. to me. It has Staples, after having done the tests and making glowing statements about the results, reversing course and claiming that RFID isn't a thing they "need" or can afford... which isn't a statement about ABSY or its products, but is wholly counter to everything everyone else in the industry is saying and doing about RIFD ??? I'll throw a B.S. flag at that one.
It may very well be the case that optimizing the results had with RFID systems, to gain the full benefit of what they can deliver, requires that Staples needs to do a better job of data management, particularly as the systems are rolled out system wide. That is one of the benefits of RFID, not a limit in its utility, that it points to existing but unappreciated weaknesses in management and management systems that limit profitability, which are not apparent, and are not controllable, without having the RFID capability.