In other words, even if the service does not do what it is supposed to do there is still a silver lining to be found because if you want perfection then you're looking in the wrong place or something like that.
If their core business is providing data and they can never get that right then how many times do they get excused for that? You can complain about a brokerage all day long, but you vote with your pocketbook and stay or leave based on your willingness to accept the service they provide. iFinix never could provide the basic level of competency they were charging for and therefore they have next to no clients as a result.
It is not possible to spin bad service as relative to others. It either works or it does not. iFinix has never been able to deliver consistent results. Never.