The account I have doesn't have the feature. I am not sure if the account was set up right or not, but that is what is going on. Maybe Matt can figure it out. I am not going to pay to talk to people. If you don't want to see the soap opera, don't read what I write. It really isn't the difficult.
It is important that you understand when I sponsored Lunasea, she now has what is called a 'basic' membership. This means she CANNOT post private messages, although I believe she MAY be able to read PMs addressed to her.
Part of this is due to my own confusion about the levels of membership because I am used to seeing this page in only one format.