I can only speak from my personal experience in dealing with Apple customer service and those in the executive customer service suite, but they have more than done me right on numerous occasions. I won't report my stories here, as I've gone into them at length before, but Apple has gone far and above the call of duty in seeing to my satisfaction and believe me, I am not an easy guy to please or impress.
If you're nervous take a couple of Xanax and buy a Dell.
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