As usual, you did not understand the purpose of the message or even the reason I returned it. But you are quick to make judgements. If you actually read the review, it is clear I did not buy it for the sole purpose of doing that review. I liked the player when I demo'd it at the Gateway store, and they said all gateway products have a 15-day money policy. I asked because I sometimes find problems with these players that make them unsatisfactory to me, which is what happened here. I bought it, tried it out, and found that it doesn't playback albums in the right order. That was important to me, and since it didn't work the way I expected, I decided to return it, which I think is perfectly reasonable. The post I made was just intended as a caution to other people here that might want to order one. If you like it great. If you need to return it, for whatever reason, I was making it clear they you may have problems getting your money back. And theier online return policy is vague about how much if any restocking fee will be charged (it does NOT say 15%). Anyway, I got several negative reponses about the message, so it was a wasted effort.