wow... that sucks.. So her computer is down therefore no number to give out to you.
This can be good or bad.
Good: they could had been reducing shares and don't want to alarm the crooks.
Bad: they could have been increasing shares and don't want to alarm the investors.
I am looking at the chart in relation to many indicators, it's unclear if they have been diluting or not. If they have, it's very small. If they haven't, someone is just playing this with investors' patience.
But for me, I am holding my shares.