Freefallindz, my brother lives in Las Vegas and I make frequent trips out to visit. On one of those trips I elected to catch a later flight due to overbooking. Not only did I get a credit from Southwest airlines but when I arrived at Vegas I simply walked down to the baggage claim and picked up my awaiting luggage. I did not have to wait for the unloading of the plane. That was a nice plus for me. And, yes, better advertising is needed. GLTA - RTB