Dvorack may be an idiot, but...
he's right about the battery. How many cell phone owners have had a battery degrade over time? I've had 'em go bad in just over a year, and I'm a wimpy user. So if it's within warranty, you get a new battery, if it's out of warranty you buy one, plop it in and use the old as a spare if it has any life at all, else recycle it.
My sons iBook battery was recalled. Apple sent the new battery to him. Plop it in and send the old one back in the packaging they sent him. Done. No trip to a service center.
I just had a warranty replacement of the lithium battery in my daughter's 6 month old Casio camera. Casio handled it well. I would have been PO'd if I had to send the whole camera in and be without it. She just borrowed her sister's battery while we waited for the replacement (I also bought a spare for $20 in case the replacement did not arrive before a trip she has planned).
These are not flukes. I'd be willing to bet that every laptop maker, cell phone maker, digicam maker and anything else that uses a unique (not A,AA, etc) battery has battery replacements in their top ten list of warranty claims (and probably top five in cost). How many iPod owners have had battery issues?
Hopefully (if they have not switched to a swappable battery as one blogger stated), every Cingular store and every Apple store will be able to swap that battery out on a walk-in, while-you-wait basis. That would mitigate the issue somewhat.
-KCMW
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