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gernb1

11/17/03 1:35 PM

#51698 RE: gernb1 #51696

Now maybe Ted will or will not happen but, IMHO, the fact that airlines with hardwired IFE are considering hauling portable units in addition speaks to the value proposition they see in these units and the potential savings harnessed by airlines who do not have these legacy seat-back units on their entire fleets. Perhaps Ted will be able to order it's future A320s without the 2 miles of extra wire and associated weight...or maybe they clearly see the advantage of having both types of units to further differentiate themselves...
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gernb1

11/17/03 2:26 PM

#51700 RE: gernb1 #51696

U.S. CD sales turn up; new digital players key
Monday November 17, 1:46 pm ET
By Sue Zeidler

LOS ANGELES, Nov 16 (Reuters) - For the battered U.S. record industry, the holiday shopping season has already delivered a welcome gift.

After a bruising three-year slump, CD sales are showing signs of turning up, and analysts expect that another big stocking stuffer this year will be digital music players, driving traffic to a range of legal download services struggling to make a name in the burgeoning market.

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"The way people listen to music has changed. Kids are listening to music on devices and don't want to listen to whole albums," said Tom Edwards, analyst with NPD group. He predicts up to 2.5 million personal hard-drive recorders will be sold this holiday season, double the number sold last year.

Those players typically sell for $300 to $500, while players with the kind of flash memory used in cellphones and digital cameras sell for under $100.

Many of the newest devices are being co-marketed with legal online services like Apple Computer Inc's (Nasdaq:APPL - News) iTunes, RealNetworks Inc.'s (NasdaqNM:RNWK - News) Rhapsody and Roxio's (NasdaqNM:ROXI - News) Napster. The aim is to carve out a bigger audience in the same way that DVD players created their own boom in demand.

"There's been a massive push for content since DVD players took off. And with increased sales of portable music players, you're going to see more usage of legal online music sites," said Lisa Fasold, a spokeswoman for the Consumer Electronics Association.

Analysts estimate consumers will spend over $1 billion on portable players this season, while fourth-quarter CD sales should top $3 billion. In fact, after gains in recent weeks, the quarter's CD sales look poised to top the 221 million units sold last year, said Geoff Mayfield, director of charts for Billboard Magazine.

Experts say the recent rises in sales of CDs and player devices are both driven by some of the same factors. These include the rebound in the economy and more awareness by consumers of the legal risk in using renegade sites like Kazaa since the Recording Industry Association of America (News - Websites) began suing heavy users.

"If downloading catches on, it will save the record business. This is a crucial transition time," said Forrester Research analyst Josh Bernoff.

Forrester Research predicts the online music sector will account for $1.4 billion or 11 percent of the industry's saleswithin three years, and 33 percent by 2008.

"The upcoming holidays become very important in terms of making a broad swath of consumers aware of these online music services," said Mike McGuire, analyst with GartnerG2.

PLENTY OF BUZZ; WHERE'S THE MONEY?

The marketing heat surrounding the competing download services has heightened in recent weeks. Time magazine, for example, named Apple's iTumes Music Store as the "coolest invention" of the past year.

"The dirty little secret of all of this is there's no way to make money on these stores," Apple Chief Executive Steve Jobs told the magazine. For every 99-cent song iTunes sells, 65 cents goes to the record label, 25 cents pays operating costs and only about 10 cents is pocketed by Apple, Time said.

So what's in it for Apple? The site drives sales of the highly profitable iPods, Jobs said.

Portable players were introduced five years ago, enabling fans to download and transfer songs in the MP3 compression format from outlawed services like Napster.

The record industry sued the original MP3 player's maker, Diamond Multimedia, in a bid to stem the growing tide of file-sharing, but lost the case. More manufacturers jumped in the market with MP3 devices offering more storage.

While the record companies never entirely accepted these devices, several label-sanctioned online services are now compatible with many of the newest MP3 players that also allow the direct transfer of copyright-protected music files.

In addition to Apple's iPod, other popular players are made by Creative Labs, Panasonic, Samsung Corp (000830.K), Rio, Archos, iRiver and RCA.
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gernb1

11/17/03 4:20 PM

#51726 RE: gernb1 #51696

United Airlines Completes Verizon Airfone JetConnect Installation on Entire Domestic Fleet
Posted: 11/11/2003 10:08:21 PM
News Release

Fleet Serves More Destinations than any other U.S. Commercial Carrier
CHICAGO, Nov. 10 - United Airlines and Verizon Airfone today announced that the first U.S. commercial carrier to offer Verizon Airfone JetConnect(SM) service has completed installation of this inflight email and instant messaging connectivity. United Airlines now has the largest installed fleet, serving more destinations than any other U.S. commercial carrier.
"JetConnect Service is another example of United serving the inflight needs of our customers," said John Tague, executive vice-president - Customer, United Airlines. "Regardless of where our customers and passengers happen to be, they increasingly expect the information and entertainment choices available to them inflight to be as instantaneous as they are on the ground."
With nearly 1500 domestic flights a day, thousands of passengers are already using JetConnect to stay connected while inflight. Customers access JetConnect by plugging their laptops into jacks on the Verizon Airfone handsets. No software downloads or changes to connection procedures are required. Customers just use their standard dial-up routine to link to JetConnect.
"By focusing on the business traveler's productivity, JetConnect is the smart communication choice that meets the needs of frequent travelers. Feedback from passengers has been positive," said Bill Pallone, President, Verizon Airfone. "For example, a recent passenger sent this email:
'Wow. What an amazingly useful service. I've been chatting with my
employees throughout the flight and getting valuable work done from 30,000
feet. JetConnect completely changes what I can accomplish while on a cross
country flight.'
Business travelers have come to expect this level of connectivity while inflight and JetConnect is delivering it for a great value," added Pallone.
JetConnect gives customers access to a wide variety of email accounts, including all Microsoft Exchange 5.5 and 2000 Outlook Web-Enabled Accounts (OWA), POP3, Yahoo, AOL, and Hotmail accounts. Inflight e-mail is enabled by software provided by Seattle-based Tenzing Communications.
United Airlines participated in service trials of JetConnect's email feature in May of this year and has offered JetConnect service on select 767 domestic aircraft since December 2002.
Product Overview
JetConnect with Email
$15.98 per flight
Send and receive an unlimited number of e-mail messages per flight. Data
in excess of 5kB (kilobyte) per message and attachments incur a cost of
ten cents per kB. Includes all JetConnect features.
JetConnect:
$5.99 per flight
Instant Messaging, one-way text messaging, updated weather, national,
international and business news, sports, and stock listings, games, over
100 city guides and airline information

About United Airlines
In 2002, United's employees broke 35 company records and achieved the best overall operational performance in the company's 77-year history. United Airlines finished 2002 ranked No. 1 in the industry in domestic on-time performance, according to the official U.S. Department of Transportation's Air Travel Consumer report. United operates more than 1,700 flights a day on a route network that spans the globe. News releases and other information about United can be found at the company's website at www.united.com.
About Verizon Airfone
Verizon Airfone, a subsidiary of Verizon Communications, began offering commercial service in 1984 with the introduction of the first cordless air-to- ground telephone system. Airfone installed the first seatback telephone in 1987, and the company deployed a nationwide, end-to-end digital system starting in 1993. Verizon Airfone introduced JetConnect(SM) - the inflight Email, instant messaging and text messaging service in 2002.