While it's rare, I'm such a fan of honesty when things like this happen. If Nick laid out what happened, why, steps to mitigate the damage and steps forward rather than either crickets or some obviously empty "CEO speak"...I'd respect that. Sh_t happens (though this is big). Think about if Nixon would have just said "holy smokes, some idiots working for me did the stupidest thing". Sigh.
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