Multicell: This is what I got from the help center (top right corner). I will definitely call them on Tuesday and ask them to read out the cusip no. to me directly. It is straight forward and REALLY a simple question (even a 10 year old teen can answer it). They begin to really p'ss me off.
From: E*TRADE Customer Service Sent: February 15, 2007 6:17 PM ET Subject: General Inquiry Topic: General Inquiry Account: XXXX Reference Number: 070215-3283
Message: Dear Mr.
Thank you for your email.
Thank you for your inquiry regarding the cusip number for your BCIT shares. As the previous representative stated, this process should take about two business days.
As always, thank you for choosing E*TRADE FINANCIAL. If you have additional questions or need assistance, please visit our Help Center at http://www.etrade.com/helpcenter, or give us a call at 1-800-ETRADE-1 (1-800-387-2331) between 7am and midnight ET, seven days a week. From outside the US please call 1-916-636-2510. We look forward to serving your investing, banking and lending needs for many years to come.
I have sent a request 3 times in the past 2 week's to etrade asking about my shares. All I get from them is a standard brush off stating it has been escalated to their compliance dept. I have not tried to get anything from AT as I wouldnt expect anything from them. I just sent etrade another nastier email.
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