CW - I agree. To tell us after a month that all they did was extract the data is disappointing. If it took me a month to gather data for review, my clients would look elsewhere. Granted, this data probably has a number of pivot tables needed, but if the data plan had the details, it should take days - not weeks.
Now the question is are they just starting to look at the data or have they been reviewing it as they go and they now have their final output and are spinning it into new endpoints. Only time will tell (and no telling how much time that will be).