its very possable that since they are working on the web site at nights they could be causing those things. Besides when you go to a web site, it has to go through many servers before it gets to you. One or many of those servers may also cause the peed to slow down.
the problems with GZFX 'stock', turnaround times, and craptastic website are legion. the website at least is starting to at least 'look' a little better, but it's still slow as Christmas. even slower is their ability to procure movies that have been 'on order' for 8+ months. someone says I should work around this website bug by deleting all of my queued titles then re-add them. I say that's bull$#!+ and gzfx needs to get off their @55 and start addressing these issues if they mean to retain their customers.