Flip, maybe you're not experienced with evaluating online reviews. Every single product will have a number of disgruntled reviewers who gives a product one star, even though many others give it 4 or 5 stars. If the battery is so terrible, why was the average battery rating 3.5 Stars, and the overall rating 4 stars, which means that ON AVERAGE consumers rated this a superior product. It's basic statistics: averages mean more than individual cases