Ben should read his portion of the presentation from a script (some CEOs do...while not as "authentic and confidence inspiring"...it is better than what was delivered yesterday). Should have said upfront that revenue/margin expectations were off but still coming with pending announcements and onboarding...and further place emphasis that the additional low risk business already on-boarded will give them further flexibility moving forward. Everything else then follows as a complete positive. If Ben Chung can't answer basic questions and learn to sound more polished, then get someone who can.