We are discussing an investment here. Revenue and users are the most important measures of performance. Most software, social media and e-commerce companies that haven’t achieved profitability derive their valuation from these two things. Your own personal definition of progress doesn’t matter. This isn’t T-ball. There’s no “best attitude” award.
It looks like the most recent app update has a lot of errors. Not good for a company that is supposed to launch a cryptotoken this month. I wouldn’t want my money anywhere near an app with that many bugs.