This has nothing to do with a brokerage, and most won't even understand what happened here. It is uncommon for a penny stock to give out share dividends, some brokers may never have seen such an action.
Next, it is the CEO that initiated the dividend. CEO tells TA to give every shareholder 1 extra share for every ten owned on the ex-dividend date, which was in 2017. The shares are to be restricted for one year SAID THE CEO. The TA initiated the dividend by passing out the shares, but restricted so they could not be traded. That was supposed to last one year, we are on our 4th year.
My brokerage is also etrade, and I am here to tell you that you cannot get restricted shares via the brokerage. NSAV has control of ALL of these shares, and until NSAV gives the go-ahead, we have worthless shares.
You are all wasting your time talking to brokerages - they CAN'T do anything with those shares EXCEPT delete them from your account.
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