Replies to post #4953 on StockCharts Support Forum

[need luck]

you should learn/know that there is such technology as 'power backup'
and laptop PCs

and as for notice, they surely have home and relatives and friends, or even a public terminal from where they can send a message for the paying customers

and this besides the possibility of a cell-phone from which messages can be sent any time across the globe

sorry pal, but there is no excuse for not informing paying customers ASAP of service problems

they are just adding insult to the injury

[Dimension]

This is not the first time this has happened...is Chip that cheap that he can't spend some of the money he is raking in on a good fail-over system? There is no excuse for downtime when it comes to real-time charting services imo.