These are ongoing issues for many years.
Even when Barncat was here efforts were made to try to get $UCPA management to communicate better, communicate more frequently, audit, uplist, etc. The most that was accomplished was the newsletter, for a while, and the addition of Ken Rosenthal. That was all with $UCPA in an upswing phase with respect to revenue growth, client growth, entering new markets, etc.
In FY-2019 $UCPA lost 60% of their top clients (3 out of the top five), is projected to lose hundreds of thousands of dollars (maybe topping $1M), and an acknowledgement that the loss of client #3 will negatively impact 2020 revenues throughout the calendar year.
It's not unreasonable or unrealistic to expect $UCPA to continue to move significantly lower in share price especially since the company faces significant challenges.
We know that full year 2019 will be a loss, we know there are issues in-house (see the website / lack thereof), and who knows what additional impacts are yet to be reported.