( TISA ) - Office Depot Selects TIS's eFLOW as Incoming Orders Processing Solution
First System Was Successfully Installed in Germany and Will Be Rolled Out Across Europe
Top Image Systems Ltd. (NASDAQ: TISA), the leading innovator of data capture solutions, announced today that Office Depot, the leading global provider of office products and services, has chosen eFLOW to streamline its incoming fax orders.
Office Depot provides more office products and services to more customers in more countries than any other company. Office Depot sells products and services via the Mail-order Division, the Contract Division and the Retail Division with over 1,200 Office Depot stores in 22 countries worldwide. Office Depot is the world's number two online retailer and operates 56 Web sites in 14 countries worldwide.
As the first part of a much wider initiative to deliver productivity improvement while saving costs, Office Depot decided to replace the manual processing with an automated data entry process of the incoming fax orders.
At this initial stage, more than 5.000 handwritten orders arrive every day by fax to Office Depot's European Customer Care center in Venlo, The Netherlands, from many different locations. Those orders are automatically captured, verified and processed with eFLOW. Shortly after implementing eFLOW, a reduction of 60% in resources was achieved.
The system is to be rolled out to other European countries and handle orders in different languages. eFLOW system will then manage the distribution of all documents to the appropriate agents with the right language skills. At the third stage, additional document types and regions will be added to the process.
"At Office Depot we believe in constantly improving our performances and services, pushing ourselves to greater heights and never settle for less than being the best. Automating our incoming order process perfectly fits these values as it allows us to provide customers with better and quicker services while reducing our costs," said Alexander Jaross, Director Customer Service Germany, Austria & Switzerland. "We believe that eFLOW, with its superior recognition technologies, friendly interface and swift implementation, will allow us to enhance our proactive management of the processing environment."
"We are proud to respond successfully to the challenge Office Depot offered us, and look forward to working together in the implementation of the solution in additional Office Depot offices," said Gideon Shmuel, VP Sales and Marketing at TIS. "eFLOW will allow Office Depot to enhance its proactive management of the PO processing environment. It will drastically lower processing cycle time and costs and will provide an up-front visibility to the valuable information contained in each PO."
About Top Image Systems
Top Image Systems is a leading innovator of enterprise solutions for managing and validating content entering organizations from various sources. Whether originating from mobile, electronic, paper or other sources, TIS solutions deliver the content to applications that drive the organization. TIS's eFLOW Unified Content Platform is a common platform for the company's solutions. TIS markets its platform in more than 30 countries through a multi-tier network of distributors, system integrators, value added resellers as well as strategic partners. Visit the company's website www.TopImageSystems.com for more information.
Caution Concerning Forward-Looking Statements
Certain matters discussed in this news release are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on management's current expectations or beliefs and are subject to a number of risks and uncertainties that could cause actual results to differ materially including, but not limited to, risks in product development plans and schedules, rapid technological change, changes and delays in product approval and introduction, customer acceptance of new products, the impact of competitive products and pricing, market acceptance, the lengthy sales cycle, proprietary rights of the Company and its competitors, risk of operations in Israel, government regulation, dependence on third parties to manufacture products, quarterly fluctuations in sales of products in the Data Capture market (where in general the fourth quarter is the strongest and the first quarter is the weakest), the Company's ability to successfully integrate TIS Japan, litigation (including litigation over intellectual property rights), general economic conditions and other risk factors detailed in the Company's most recent annual report on Form 20-F and other subsequent filings with the United States Securities and Exchange Commission. We are under no obligation to, and expressly disclaim any obligation to, update or alter our forward-looking statements, whether as a result of new information, future events or otherwise.
Source: Market Wire (January 16, 2007 - 1:30 AM EST)
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