It reminds me of one of my "management truths" that I've looked for in investments over the years. Managements that hand out gold stars for accomplishing a single purpose goal usually find that most every other important aspect of the company then gets ignored. Everyone works hard to get their gold star on their report card while the company founders.
Graduate business schools are partly to blame. They create buzz word solutions to "sell" their own product - attendance at their schools and headlines in the business journals - while losing sight of the more complete picture of business management.
I'm happy to read that Mr. Eloi seems to understand the downside of single minded gold stars.