Oh I’d be like a dear departed friend of mine who threw away what turned out to be a huge winner in the NJ lottery many years ago... no lie, true story. Let’s hope there’s nothing about our bank relative to your other dead holdings that spell wipeout. Many of these big brokers have grown so large that service suffers and they can hire folks who can make innocent yet serious mistakes but this one smells fishy. Not the drama we’re accustomed to. Best of luck sir.