its fluff.. i frequent Planet13 when I am in the area, and talked to staff the last time I was there a month ago, and they mentioned MedTainers don't sell that well. Most people either buy the acrylic grinder, or metal grinders and UV glass jars.. the Medtainers is more of a giveaways.. but who knows, that was only one staff... Anyhow, hopefully we get financials soon. starting to really kick MDTR down the road.