I enter MIRC through my desktop icon that I put there after downloading MIRC. After the double click there, and it opens..I click on the lightning bolt on the top tool bar of MIRC.....that connects me to the financial channel....and after a few seconds....a log on box appears.....you have an empty box on top where you put in "#marketgems" (without quotes) and the password you got in your email from Jenna. Hit ok...and youre in. Hope that helps. Rob