The data I am reporting is based on the 9 months ending on 7/31/2018. The gross margin is 13.6% based on their own data. They need 55% to breakeven.
A gross margin of 16.5% is a failed business by any standard. The current data and business operation and performance shows that they are far far away from being profitable. The anemic gross margin whether 13.5% or 16.5% is unacceptable. It is an easy business decision to kill it on the spot.