I have emailed TD 3 times in a month to ad the news that DRUS releases. No "news" at all- anyone else on TD that would like to email might be helpful.
This is the same response on every email:
Hello,
Thank you for writing, I'm glad you did!
We appreciate the time and consideration you have given in sending your suggestion regarding news on DRUS. I've taken your message in its entirety and submitted it for further review. Please continue to send us your ideas as many of the changes to our procedures and products are driven by our clients' comments.
Thank you for taking the time to help make TD Ameritrade better.
Please let me know if I can be of further assistance. I would like to thank you for your business and your satisfaction with TD Ameritrade is important to me. If you have additional questions, if my answer is not clear, or if I have not met your expectations, please let us know. We would be happy to work with you on any account questions or investing needs.
Best Regards,
Sean Carder
Client Services, TD Ameritrade
TD Ameritrade, Inc.
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