Lowjack, not just that. But I am a contracting business owner and for years Lowes and even HD have become worse, at least in my region of NC.
I am probably the largest annual purchaser of Lowes products at the Viewmont NC branch, and folks know of me, and I can tell you, the few older knowledgeable folks are so damn upset at all of sudden firing of older managers (no pre-announcement of it). Then new younger managers coming in to regional stores here, and no knowledge of construction industry or standards whatsoever. peoples' minds are "it's just a paycheck" mirrors the total negative and unhappiness we see here daily when we go in to buy something for business.